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Got questions? We've got answers.


How do I place an order?

Placing an order is quick and easy! Simply follow these steps:

1. Browse our website and select the items you want to purchase. Say, for example, that you opt for the Aperol Ice cube tray and Aperol 6 Signature glasses box. 
2. Once you've added them to your cart, proceed to checkout by clicking on your cart button at the top of the page. 
3. Provide your shipping address and payment details.
4. Review your order summary to make sure everything is correct.
5. Click "Pay now" to complete your purchase.

And that's it! You'll be making the perfect Aperol Spritz in no time! Remember, joy is always best when shared with friends. 

How do I apply my promo code?

To use your promo code, it's very simple! Enter your code, making sure to respect uppercase and lowercase letters, and without spaces, in the 'discount code or gift card' section of your cart. Your promo code will be automatically applied to your order

What are your payment methods and are they secure ?

We offer multiple secure payment options for your convenience. We accept Amex, Mastercard, and Visa for debit/credit card payments, as well as PayPal and Apple Pay for digital payments. Customers in Belgium can also complete their purchase using Bancontact, KBC/CBC, or Belfius.

We take your payment security seriously. We use industry-standard encryption and secure payment gateways to ensure that your personal and financial information is protected, and we do not collect or store your payment details. 

How do I use my gift card?

To redeem your gift, enter your unique code, making sure to respect uppercase and lowercase letters, and without spaces, in the 'discount code or gift card' section of your cart. The value of your gift card will be automatically deducted from your cart.

Good news! If your cart doesn't reach the total amount of your gift card, you can use the remaining balance on your next order.

How long does it take to prepare my order?

Your order is prepared and shipped within 24 hours of your purchase. Please note that our warehouse is closed on weekends and bank holidays. Therefore, an order placed on Friday will be shipped on the following Monday.

We strive to ship your order quickly, but during periods of high demand, our processing time may be slightly extended.

Can I modify or cancel an order?

Unfortunately, orders cannot be modified or cancelled once they have been placed.
If you have any questions or need further assistance feel free to reach out to our friendly customer support team. We're here to help!


What are your shipping methods and cost? How long does it take to deliver?

The only thing standard you'll find here is our shipping methods.

We offer two DHL home delivery options:

  • Standard Delivery: 3-5 business days
  • Express Delivery: 24-48 business hours

Delivery charges are displayed in your cart before confirming your order.

Good news! We offer standard delivery for orders over €50.

Please note that the mentioned delivery time is an estimate and may vary due to unforeseen circumstances. However, we make every effort to process and ship your orders as quickly as possible to minimize any delays.

Where do you ship?

For now, our products is only available in Belgium and Austria. Fear not, though, because we're brewing up plans to extend our reach and share the joy even further! 

If you're craving a taste of Aperol joy in your corner of the world and have suggestions on where we should go next, we'd love to hear from you. Send your ideas to, and who knows, the next splash of orange might just be headed your way!

Can I track my order?

Absolutely! Once your order is shipped, we will send you a tracking number via email so that you can track your package. 
So go ahead, invite your friends to the barbecue, you'll know exactly when your Aperol bartender's apron and Aperol Bench by 'Slide' will arrive.


Can I return an item?

Absolutely! We accept returns within 15 days of receiving your order. To be eligible for a return, the product must be in perfect condition. For example, if you ordered the set of 4 Aperol coasters, we're afraid that 3 coasters won't be enough; we will need all 4 coasters.

Please contact our customer service via email at We will guide you through the return and refund process!

Please note that return shipping costs are at your charge. 

Our gift cards can only be refunded if they have not been used, either in part or in full.


I forgot my password. What should I do?

If you've forgotten your password, don't worry. Resetting it is as easy as 1-2-3.

  1. Go to the login area and click on "Forgot password."
  2. Enter the email associated with your account.
  3. You will receive an email with instructions on how to reset your password.

Now that we mentioned it, did you know that preparing the perfect Aperol Spritz also has 3 easy steps? Make sure to start with our Aperol Signature glasses and end with the Aperol coasters set. 

How do I subscribe to the Newsletter?

We would love to have you join the joy!

  1. Simply scroll to the bottom of any page on our website.
  2. Look for the button "sign in and join our community"
  3. Simply type in your personal information and click on the "join us" button.

You're all set! You will now receive our newsletter with exciting updates, promotions, and more.
Thank you for joining our newsletter community! Feel free to share with friends, the more the merrier!

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